App support

Ready107 Support

Available for iPhone and iPad

Ready107 is available on the App Store for iPhone and iPad with a free preview. A $19.99 one-time purchase unlocks permanent full-course access to 37 narrated lessons and 600 original practice questions, including future Ready107 course updates when released. Existing paying customers receive permanent access at no additional charge. Eligible deVolk course participants and approved app evaluators may receive Apple offer codes. New permanent-product codes grant permanent access; previously issued free 90-day codes retain their original terms. Evaluator access is for product testing and feedback and is never conditioned on an App Store rating or review.

Purchase, offer-code, and restoration process

1. Download Ready107 from the App Store on a compatible iPhone or iPad and explore the free preview.
2. In Ready107, make a one-time $19.99 purchase for permanent full-course access, or choose Redeem Apple offer code if deVolk Group provided a course or evaluation code.
3. Complete the purchase or redemption through Apple. Never send deVolk Group your Apple Account password, recovery code, or payment-card details.
4. A verified paid purchase or a new permanent-product offer-code redemption unlocks permanent access. Previously issued free 90-day course and evaluation codes keep their original terms; additional eligible legacy-code terms stack after any unused legacy-code access time. Legacy code access does not renew automatically.
5. On a replacement or reinstalled compatible device, use Restore Purchases while signed in to the Apple Account that completed the transaction.

Permanent access and legacy 90-day codes

Existing paying customers, including customers who bought the earlier paid 90-day product, receive permanent access at no additional charge. Update Ready107 and use Restore Purchases with the Apple Account used to buy access.

New permanent-product class codes grant permanent full-course access after redemption, including future Ready107 course updates when released. A code’s redemption deadline is separate from the access it grants.

Previously issued free 90-day course and evaluation codes retain their original terms. A legacy-code redemption starts a 90-day term on the Apple transaction date. Additional eligible legacy-code redemptions preserve any unused legacy-code access time and add another 90 days after the existing term. Redemption after expiration starts a new 90-day term immediately. Legacy code access does not renew automatically.

Purchases and offer-code redemptions follow the Apple Account used for the transaction. Restore Purchases can restore the entitlement on a compatible device using that account, but study progress and bookmarks remain local to the original device and do not sync.

Purchase confirmation and receipts

After a successful purchase, choose View purchases from the confirmation, or open Purchases & Receipts from the full-course access screen. Ready107 shows verified transaction details, including the product, date, reference and status when available. Test transactions are clearly labeled and are not real payment receipts.

Apple issues the official payment receipt. For Apple’s records, follow Apple’s purchase-history instructions. Receipt-email delivery is controlled by Apple. The app does not create an Apple receipt or store your payment-card details.

A pending, cancelled or failed purchase does not confirm new access. Refunded or revoked purchases do not grant access. If a completed eligible purchase is missing, try Restore Purchases with the Apple Account used for that transaction before purchasing again.

Common purchase and access problems

An Apple offer code is not accepted

Confirm that the complete code was entered in Apple’s redemption screen, that the code has not already been used, and that the device is signed in to the intended Apple Account. Contact deVolk Group if Apple still rejects an eligible course or evaluator code.

The device was replaced, reset, or the app was reinstalled

Choose Restore Purchases while signed in to the Apple Account that completed the purchase or redemption. The access entitlement may restore, but locally stored study progress may not.

My legacy 90-day code access expired

Redeem another eligible Apple offer code under its stated terms, or choose the one-time purchase for permanent full-course access. If you previously paid for Ready107, update the app and use Restore Purchases before considering another purchase. Contact deVolk Group if your permanent access or an active legacy-code term is not recognized.

What to include in a support request

• Your name and preferred contact email
• Whether access came from an in-app purchase, course offer code, or evaluator offer code
• Your device model, iOS or iPadOS version, and Ready107 version and build
• The exact error message and what happened immediately before it appeared
• Whether Restore Purchases was attempted with the Apple Account that completed the transaction

Ready107 privacy

Lessons, questions, answers, scores, progress, bookmarks, and study sessions remain on the device. Ready107 does not contain analytics, advertising, tracking, an app account, cloud synchronization, crash reporting, or a third-party data-collection SDK.

Apple processes purchases, offer-code redemptions, and restorations. deVolk Group does not receive your full payment-card details, Apple Account password, or Apple recovery codes. Email, course, payment, and support records are handled under the deVolk Group Privacy Policy.

Study-aid and FAA notice

Ready107 is an independent study aid developed by deVolk Group LLC. It is not affiliated with or endorsed by the Federal Aviation Administration, does not contain actual or recalled FAA test questions, does not administer an FAA examination, does not issue a Remote Pilot Certificate or operating authority, and does not guarantee a passing score. Users remain responsible for checking current FAA rules, publications, testing instructions, airspace, and operating requirements.